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ITIL Service Capability Operational Support and Analysis Exam ITILSC-OSA Dumps in PDF

Free ITIL ITILSC-OSA Real Questions (page: 2)

ITILSC-OSA PDF — 26 Questions

Which of the following is NOT an example of a Service Request?

  1. A user calls the Service Desk to order a toner cartridge
  2. A user calls the Service Desk because they would like to change the functionality of an application.
  3. A Manager submits a request for a new employee to be given access to an application
  4. A user logs onto an internal web site to download a licensed copy of software from a list of approved options

Answer(s): B



Which of the following is NOT an objective of Service Operation?

  1. Thorough testing, to ensure that services are designed to meet business needs
  2. To deliver and support IT Services
  3. To manage the technology used to deliver services
  4. To monitor the performance of technology and processes

Answer(s): A



Scenario
Brewster's is a toy factory that has been in business for 30 years. The company started with a small family run shop and has grown consistently over the years. They are now supplying toy stores nationwide and are considered to be the primary supplier of children's collectable novelty erasers.
Brewster's IT department is relatively small (currently 15 staff) but efficient. They have recently employed an IT Manager in an attempt to improve the management of the infrastructure, as well as more effective use of resources and identification of areas for improvement.
The Brewster's management teams do not have a lot of IT knowledge. The newly appointed IT Manager is very ITIL focused and wants to implement as many ITSM processes as is appropriate there are currently no formal processes in place. On starting with the company the IT Manager completed an internal assessment of the IT infrastructure including staff skills analysis, and collated the results from customer satisfaction surveys completed over the last 5 years.
The main areas of concern are as follows:
Responses from customer satisfaction survey:
Overall a consistent satisfaction level. However, responses completed during the past 12 months show an increase in customers who were unsatisfied with call waiting times when contacting the service desk for help with online orders and requests for information.
Customers added the following additional comments:
1. "Never get to speak to the same person twice when dealing with an Incident number, had to call several times to receive follow up on progress"
2. "Some of the Service Desk staff seem under qualified to deal with my questions about new applications/incidents/service requests" Results from Staff Skills Analysis:
Staff, in general, have a good knowledge of IT systems and a basic understanding of the business processes and objectives. However, staff are not well informed of upcoming releases of new or changed services and not given adequate information to relay to the customers.
Staff added the following additional comments:
1. "Communication between Service Operation departments has become inefficient - there are meetings for the sake of meetings, but the important information we need to know to do our day to day jobs is lacking"
2. "I still don't know what half of the people do, that work in the IT department!"
Results from General IT Infrastructure assessment:
Lack of event monitoring and planning
Lack of input from Operational Support departments into Service Design
Lack of skill and information sharing across the Operational Support teams with regards to Incident, Problem, Workarounds and Known Error data.
Little to no proactive activities being carried out.
Refer to Scenario
Which of the following options would be most suitable to address the issues identified from the Customer Satisfaction Survey?

  1. You decide that the first two ITSM processes that need to be implemented are Incident Management and Request Fulfillment. As this will enable formal management and coordination of the Service Desk, and ensure that Incidents and Service Requests are dealt with accordingly, enabling separate logging and monitoring and faster call response times Send a formal memo to all customers, introducing yourself and your new role, thanking them for their valuable feedback and addressing the issues raised in the survey results and how you intend to resolve them.
  2. You decide that the first two ITSM processes that need to be implemented are Incident Management and Request Fulfillment. As this will enable formal management and coordination of the Service Desk, and ensure that Incidents and Service Requests are dealt with accordingly, enabling separate logging and monitoring and faster call response times. In addition, you will ensure that the new Incident Manager will ensure the Service Desk is the single point of contact, as a first priority. This needs to be the focus over the next quarter to ensure that this policy is adopted ASAP, you will suggest reward options to ensure that staff and end users are in no doubt that this is an essential requirement supported by senior management. Send a formal memo to all customers, introducing yourself and your new role. Thanking them for their valuable feedback and addressing the issues raised in the survey results and how you intend to resolve them.
  3. The results of this initial assessment are better than you had expected, you do not see any need to change things yet. You are not concerned with the additional comments as the general feedback is that customers are satisfied with the end to end service and that a 100% satisfaction is unrealistic. You will suggest to the Business that more staff is required for the Service Desk to ensure that call waiting times are reduced and that a more detailed and selective criteria is used as part of the selection process to ensure staff are at the correct skill level and competency.
  4. The results of this initial assessment are better than you had expected, you do not see any need to change things yet. You will suggest to the Business that it will be beneficial to complete another initial assessment in one year, after the next Customer Satisfaction Survey is completed, to compare the satisfaction levels and, if required, identify areas for improvement at that stage.

Answer(s): B



Scenario
Brewster's is a toy factory that has been in business for 30 years. The company started with a small family run shop and has grown consistently over the years. They are now supplying toy stores nationwide and are considered to be the primary supplier of children's collectable novelty erasers.
Brewster's IT department is relatively small (currently 15 staff) but efficient. They have recently employed an IT Manager in an attempt to improve the management of the infrastructure, as well as more effective use of resources and identification of areas for improvement.
The Brewster's management teams do not have a lot of IT knowledge. The newly appointed IT Manager is very ITIL focused and wants to implement as many ITSM processes as is appropriate there are currently no formal processes in place. On starting with the company the IT Manager completed an internal assessment of the IT infrastructure including staff skills analysis, and collated the results from customer satisfaction surveys completed over the last 5 years.
The main areas of concern are as follows:
Responses from customer satisfaction survey:
Overall a consistent satisfaction level. However, responses completed during the past 12 months show an increase in customers who were unsatisfied with call waiting times when contacting the service desk for help with online orders and requests for information.
Customers added the following additional comments:
1. "Never get to speak to the same person twice when dealing with an Incident number, had to call several times to receive follow up on progress"
2. "Some of the Service Desk staff seem under qualified to deal with my questions about new applications/incidents/service requests"
Results from Staff Skills Analysis:
Staff, in general, have a good knowledge of IT systems and a basic understanding of the business processes and objectives. However, staff are not well informed of upcoming releases of new or changed services and not given adequate information to relay to the customers.
Staff added the following additional comments:
1. "Communication between Service Operation departments has become inefficient - there are meetings for the sake of meetings, but the important information we need to know to do our day to day jobs is lacking"
2. "I still don't know what half of the people do, that work in the IT department!"
Results from General IT Infrastructure assessment:
Lack of event monitoring and planning
Lack of input from Operational Support departments into Service Design
Lack of skill and information sharing across the Operational Support teams with regards to Incident, Problem, Workarounds and Known Error data.
Little to no proactive activities being carried out.
Refer to Scenario
Which of the following options would be the most effective option to address the issues identified from the Staff Skills Analysis?

  1. Organize a meeting with the managers of each IT department and form a Communication Plan. This plan will include all agreed methods, reasons and a list of personnel to be included for communications within the Operation departments. This plan will then be distributed to all staff, with a memo that will include;
    A photograph of each IT staff member with job title.
    Brief Job Description and of their day to day activities.
    In addition, make a proposal to the Business that a Release and Deployment Manager is needed, this role will not only take on the responsibility of implementing a formal Release and Deployment process but will, manage the build, test and deployment departments and will also ensure that there is a consistent communication route to the service desk on upcoming releases and organizing training/ knowledge updates and consultation with service desk staff on new or changed services.
  2. Organize a meeting with the managers of each IT department and form a Communication Plan. This plan will include all agreed methods, reasons and a list of personnel to be included for communications within the Operation departments. This plan will then be distributed to all staff, with a memo that will include;
    A photograph of each IT staff member with job title Brief Job Description and of their day today activities In addition, ask for the service desk to be sent copies of the release schedule so they are informed of upcoming releases.
  3. Recommend to the Business that a new staff training program needs to be implemented that will include one service desk member per week shadowing a member of staff in each of the Business Process areas to learn how they do things and what the business objectives are. In addition, request a weekly update from the build, test and deployment areas on any upcoming releases, including any relevant information that will enable the service desk staff to provide a better service to the customer.
  4. No immediate action required. You will work on a new training and communication policy that will formalize the process of communication and knowledge transfer between departments.
    You will also recommend that the first ITSM process to be implemented with be a formalized Incident Management process to ensure that effective measurements and analysis is taking place and that there is monitoring of staff competency and skill.

Answer(s): A



Scenario
Brewster's is a toy factory that has been in business for 30 years. The company started with a small family run shop and has grown consistently over the years. They are now supplying toy stores nationwide and are considered to be the primary supplier of children's collectable novelty erasers.
Brewster's IT department is relatively small (currently 15 staff) but efficient. They have recently employed an IT Manager in an attempt to improve the management of the infrastructure, as well as more effective use of resources and identification of areas for improvement.
The Brewster's management teams do not have a lot of IT knowledge. The newly appointed IT Manager is very ITIL focused and wants to implement as many ITSM processes as is appropriate there are currently no formal processes in place. On starting with the company the IT Manager completed an internal assessment of the IT infrastructure including staff skills analysis, and collated the results from customer satisfaction surveys completed over the last 5 years.
The main areas of concern are as follows:
Responses from customer satisfaction survey:
Overall a consistent satisfaction level. However, responses completed during the past 12 months show an increase in customers who were unsatisfied with call waiting times when contacting the service desk for help with online orders and requests for information.
Customers added the following additional comments:
1. "Never get to speak to the same person twice when dealing with an Incident number, had to call several times to receive follow up on progress"
2. "Some of the Service Desk staff seem under qualified to deal with my questions about new applications/incidents/service requests"
Results from Staff Skills Analysis:
Staff, in general, have a good knowledge of IT systems and a basic understanding of the business processes and objectives. However, staff are not well informed of upcoming releases of new or changed services and not given adequate information to relay to the customers.
Staff added the following additional comments:
1. "Communication between Service Operation departments has become inefficient - there are meetings for the sake of meetings, but the important information we need to know to do our day to day jobs is lacking"
2. "I still don't know what half of the people do, that work in the IT department!"
Results from General IT Infrastructure assessment:
Lack of event monitoring and planning
Lack of input from Operational Support departments into Service Design
Lack of skill and information sharing across the Operational Support teams with regards to Incident, Problem, Workarounds and Known Error data.
Little to no proactive activities being carried out.
Refer to Scenario
Which of the following options would be the most effective option to address the issues identified from the General IT Infrastructure assessment?

  1. You decide to recommend implementation of the Event Management process to formalize the event monitoring, planning and overall management. Ensure that there is resource sharing between the Service Design teams and the Operational Support teams as their input is necessary to ensure services are designed that will work efficiently in the live environment.
    In addition, implement the Problem Management process at the same time, to ensure there are both reactive and proactive activities taking place with regards to Problems, a knowledge bank of information including known errors, workarounds, problems and incident records is produced and maintained.
  2. You are not concerned with the lack of skill sharing between the Operational Support departments and Service Design as they are two separate entities of the Service Lifecycle with their own objectives. You are concerned, however, with the lack of skill sharing between the Operational Support teams and decide to formalize the 1st, 2nd and 3rd lines of support and recommend the adoption of a database that will incorporate all Incident records, Problem records, Known Error records, Workarounds and Event information, so that all staff can have access to and use this information.
  3. You are not concerned with the lack of skill sharing between the Operational Support departments and Service Design as they are two separate entities of the Service Lifecycle with their own objectives. You are concerned, however, with the lack of Event monitoring and planning and foresee this as being a potential major issue. You decide to recommend implementation of the Event Management process to formalize the event monitoring, planning and overall management. Ensure that there is resource sharing between the Service Design teams and the Operational Support teams as their input is necessary to ensure services are designed that will work efficiently in the live environment.
  4. Implement the Problem Management process, to ensure there are both reactive and proactive activities taking place with regards to Problems, a knowledge bank of information including known errors, workarounds, problems and incident records is produced and maintained.
    Once this process is established, working efficiently and staff have become more accustomed to this new way of working, use this success to recommend the implementation of the Event Management process.

Answer(s): A



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A
AI Tutor Explanation
5/13/2026 11:23:34 PM

Question 6:
Here’s how question 6 works.
Key constraint: All new and extended objects must be in an existing model named FinanceExt. Creating a brand-new model is not allowed.
Why the two correct options work:

  • B. Overlay the existing FinanceExt model and populate the solution definition.
- This keeps all changes inside FinanceExt by overlaying the base model with your solution details.
  • C. Extend the existing FinanceExt model and populate the project model definition.
- This uses the extension approach to add your changes while still residing in FinanceExt, organized via the project model definition.
Why the other options are not correct:
  • A. Create a new model that extends the existing FinanceExt model.
- Not allowed, since no new models may be created.
  • D. Modify DefaultModelForNewProject and name the model FinanceExt.
- The goal is to place changes in FinanceExt, not to name or create a new model via config; this doesn’t describe a valid way to satisfy the constraint.
In short: use B or C; both keep changes inside the existing FinanceExt model.

Innisfil, Canada
A
AI Tutor Explanation
5/13/2026 11:00:29 PM

Question 2:
I don’t have the text for Question 2 here. Please paste the exact Question 2 (including all answer choices) or describe the topic it covers.
Once I have it, I’ll:

  • Identify the exam objective it targets.
  • Break down the stem and each option.
  • Use elimination and key concepts to justify why options are correct or incorrect.
  • Give the final answer with a concise explanation of the reasoning.

If there’s an image in Question 2, describe it or transcribe any text shown.

Innisfil, Canada
A
AI Tutor Explanation
5/10/2026 12:51:57 AM

Which statement is true about using default environment variables? The environment variables can be read in workflows using the ENV: variable_name syntax. The environment variables created should be prefixed with GITHUB_ to ensure they can be accessed in workflows The environment variables can be set in the defaults: sections of the workflow The GITHUB_WORKSPACE environment variable should be used to access files from within the runner.
Correct answer: The statement "The GITHUB_WORKSPACE environment variable should be used to access files from within the runner." is true.
Why the others are false:

  • ENV: variable_name syntax is not how you read env vars in workflows. Use ${{ env.VARIABLE }} in expressions or $VARIABLE in a shell.
  • Environment variables don’t need a GITHUB_ prefix. Custom vars can have any name; GITHUB_ is only for built-in, predefined vars.
  • defaults: cannot set environment variables. It configures defaults for run steps (like shell or working-directory), not env vars.

Extra tip:
  • GITHUB_WORKSPACE (or ${{ github.workspace }}) is the root path on the runner where the repository is checked out. Use it to access files, e.g., $GITHUB_WORKSPACE/... or ${{ github.workspace }}/....

New Delhi, India
A
AI Tutor Explanation
5/7/2026 11:34:48 PM

As an administrator for this subscription, you have been tasked with recommending a solution that prohibits users from copying corporate information from managed applications installed on unmanaged devices. Which of the following should you recommend? Windows Virtual Desktop. Microsoft Intune. Windows AutoPilot. Azure AD Application Proxy.

  • Microsoft Intune

Reason: Intune can enforce app protection policies (MAM) on managed apps, even on unmanaged devices, to prevent data leakage (e.g., restricting copy/paste, saving to non-approved apps, etc.). The other options don’t address data protection within apps on unmanaged devices.

Oslo, Norway
A
AI Tutor Explanation
5/4/2026 2:43:10 AM

Question 34:

  • Question 34 asks: Which role(s) has the capability to create Policies? Choose two.
  • Likely correct roles: Compliance Manager and Compliance admin (A and B). These roles typically have policy governance rights to create and manage policies.
  • Why not the others: Compliance User is usually a limited user, not allowed to create policies. Risk Manager focuses on risks, not policy creation in standard setups.
  • Note on the provided key: The answer shown is “C” (Compliance User), which conflicts with “Choose two.” This is probably a key error. In practice, verify against your instance’s ACLs or official docs.
  • Quick check tip: In ServiceNow, review the ACLs and role permissions for the Policy records to see which roles can create policies.

New Delhi, India
A
AI Tutor Explanation
4/29/2026 11:59:58 PM

function of appnav in sdwan

  • AppNav (Application Navigation) is the Cisco SD-WAN feature that provides application-level visibility and control.
  • It maintains a catalog of applications (AppIDs) with attributes (ports/protocols, categories) and classifies traffic accordingly.
  • It allows policy authors to reference apps by name in policies, enabling application-aware routing, QoS, and service chaining based on the app’s requirements.
  • The SD-WAN fabric uses AppNav data to steer traffic along the best path, improving user experience for critical apps while optimizing WAN usage.

Sydney, Australia
A
AI Tutor Explanation
4/29/2026 5:25:25 AM

Question 1:

  • Correct answer: C. Extract the hardware ID information of each computer to a CSV file and upload the file from the Microsoft Intune admin center.

  • Why this is correct

Durban, South Africa
A
AI Tutor Explanation
4/29/2026 5:23:14 AM

Question 5:

  • Correct answer: A. User4 and User1 only

  • Why this is correct:
- The Automatic Enrollment setting in Intune has MDM user scope: GroupA. Only users in GroupA can enroll devices via MDM auto-enrollment. - Device6 will be enrolled via Windows Autopilot and Intune, so enrollment is allowed only for users in GroupA. - Based on the group memberships in the scenario, User4 and User1 are in GroupA, while User2 and User3 are not. Therefore only User4 and User1 can enroll Device6.
  • Quick tip for the exam:
- Remember: MDM user scope determines who can auto-enroll devices; MAM scope controls app protection enrollment. When a new Autopilot device is enrolled, the signing-in user must be in the MDM scope.

Durban, South Africa
A
AI Tutor Explanation
4/29/2026 5:17:10 AM

Why this is correct

  • Correct answer: C. Extract the hardware ID information of each computer to a CSV file and upload the file from the Microsoft Intune admin center.

  • Why this is correct:
- Windows Autopilot requires devices to be registered by their hardware IDs (hash) before Autopilot can deploy Windows 10 Enterprise. - Collect the hardware IDs from the new Phoenix machines, save them in a CSV, and upload that CSV in the Intune/Windows Autopilot area. This maps each device to an Autopilot deployment profile. - After registration, you can assign Autopilot profiles (Windows 10 Enterprise, etc.). Other options (serial number CSV, generalizing, or Mobility settings) are not the initial Autopilot registration steps.

Durban, South Africa
A
AI Tutor Explanation
4/25/2026 1:53:46 PM

Question 7:

  • Correct answer: B — A risk score is computed based on the number of remediations needed compared to the industry peer average.

Explanation:
  • Risk360 uses a remediation-based score. It benchmarks how many actions are required to fix issues against peers, giving a relative risk posture.
  • Why not the others:
- A: Not just total risk events by location. - C: Time to mitigate isn’t the primary scoring method. - D: Not a four-stage breach scoring approach.
Note: The page text shows a mismatch (it lists D as the answer), but the study guide describes the remediation-based scoring (B) as the correct concept.

New Delhi, India
A
AI Tutor Explanation
4/25/2026 1:42:20 PM

Question 104:

  • Correct answer: D) Multi-Terabyte (TB) Range

  • Brief explanation:
- clustering keys organize data into micro-partitions to improve pruning when queries filter on those columns. - The performance benefit is most significant for very large tables; for small tables the overhead of maintaining clustering outweighs gains. - Therefore, as a best practice, define clustering keys on tables at the TB scale.

Thane, India
C
Community Helper
4/25/2026 2:03:10 AM

Q23: Fabric Admin is correct. Because Domain admin cannot create domains. Only Fabric Admin can among the given options. Q51: Wrapping @pipeline.parameter.param1 inside {} will return a string. But question requires the expression to return Int, so correct answer should be @pipeline.parameter.param1 (no {})

New Delhi, India
A
AI Tutor Explanation
4/23/2026 3:07:03 PM

Question 62:

  • Correct answer: D (per the page)

  • Note: The explanation text on the page describes option B (use ZDX score and Analyze Score to trigger the Y Engine analysis), indicating a mismatch between the stated answer and the rationale.

  • Key concept: For fast root-cause analysis, leverage telemetry and auto-correlated insights:
- Use the user’s ZDX score for AWS and run Analyze Score to activate the Y Engine, which correlates metrics across network, client, and application to pinpoint the issue quickly.
  • Why the other options are less effective:
- A: Only checks for outages; doesn’t provide actionable root-cause analysis. - C: Deep Trace helps visibility but is manual and time-consuming. - D: Packet capture is invasive and slow; not the quickest path to root cause.

Coimbatore, India
A
AI Tutor Explanation
4/23/2026 12:26:21 PM

Question 32:

  • Answer: A (2.4GHz)

  • Why: Lower-frequency signals have longer wavelengths and experience less attenuation when passing through walls and obstacles. Higher frequencies (5GHz, 6GHz) are more easily blocked by walls. NFC operates over very short distances and is not meant to penetrate walls. So 2.4 GHz best penetrates physical objects like walls.

Allen, United States
A
AI Tutor Explanation
4/21/2026 8:48:36 AM

Question 3:

  • False is the correct answer (Option B).

Why:
  • In Snowflake, a database is a metadata object that exists within a single Snowflake account. Accounts are isolated—there isn’t one database that lives in multiple accounts.
  • You can access data across accounts via data sharing or database replication, but these create separate database objects in the other accounts (e.g., a database in the consumer account created from a share), not a single shared database across accounts.

So a single database cannot exist in more than one Snowflake account.

Thane, India
A
Anonymous User
4/16/2026 10:54:18 AM

Question 1:

  • Correct answer: E — date = sys.argv[1]
  • Why this is correct:
- When a Databricks Job passes parameters to a notebook, those parameters are supplied to the notebook's Python process as command-line arguments. The first argument after the script name is sys.argv[1], so date = sys.argv[1] captures the passed date value directly.
  • How it compares to other options:
- date = spark.conf.get("date") reads from Spark config, not from job parameters. - input() waits for user input at runtime, which isn’t how job parameters are provided. - date = dbutils.notebooks.getParam("date") would work if the notebook were invoked via dbutils.notebook.run with parameters, not

Innisfil, Canada
A
Anonymous User
4/15/2026 4:42:07 AM

Question 528:

  • Correct answer: NSG flow logs for NSG1 (Option B)

  • Why:
- Traffic Analytics uses NSG flow logs to analyze traffic patterns. You must have NSG flow logs enabled for the NSGs you want to monitor. - An Azure Log Analytics workspace is also required to store and query the traffic data. - Network Watcher must be available in the subscription for traffic analytics to function.
  • What to configure (brief steps):
- Ensure Network Watcher is enabled in the East US region (for the subscription/region). - Enable NSG flow logs on NSG1. - Ensure a Log Analytics workspace exists and is accessible (read/write) so Traffic Analytics can store and query logs.
  • Why other options aren’t correct:
- “Diagnostic settings for VM1” or “Diagnostic settings for NSG1” alone don’t guarantee flow logs are captured and sent to Log Analytics, which Traffic Analytics relies on. - “Insights for VM1” is not how Traffic Analytics collects traffic data.

Hamburg, Germany
A
Anonymous User
4/15/2026 2:43:53 AM

Question 23:
The correct answer is Domain admin (option B), not Fabric admin.

  • Domain admin provides domain-level management: create domains/subdomains and assign workspaces within those domains, which matches the tasks while following least privilege.
  • Fabric admin is global-level access and is more privileges than needed for this scenario (it would grant broader control across the Fabric environment).

Kottayam, India
A
Anonymous User
4/14/2026 12:31:34 PM

Question 2:
For question 2, the key concept is the Longest Prefix Match. Routers pick the route whose subnet mask is the most specific (largest prefix length) that still matches the destination IP.
From the options:

  • A) 10.10.10.0/28 ? 10.10.10.0–10.10.10.15
  • B) 10.10.13.0/25 ? 10.10.13.0–10.10.13.127
  • C) 10.10.13.144/28 ? 10.10.13.144–10.10.13.159
  • D) 10.10.13.208/29 ? 10.10.13.208–10.10.13.215

The destination Host A’s IP must fall within 10.10.13.208–10.10.13.215 for the /29 to be the best match. Since /29 is the longest prefix among the matching options, Router1 will use 10.10.13.208/29.
Thus, the correct answer is D.

Canada
S
srameh
4/14/2026 10:09:29 AM

Question 3:

  • Correct answer: Phase 4, Post Accreditation

  • Explanation:
- In DITSCAP, the four phases are: - Phase 1: Definition (concept and requirements) - Phase 2: Verification (design and testing) - Phase 3: Validation (fielding and evaluation) - Phase 4: Post Accreditation (ongoing operations and lifecycle management) - The description—continuing operation of an accredited IT system and addressing changing threats throughout its life cycle—fits the Post Accreditation phase, which covers operations, maintenance, monitoring, and reauthorization as threats and environment evolve.

France
O
onibokun10
4/13/2026 7:50:14 PM

Question 129:
Correct answer: CNAME

  • A CNAME record creates an alias for a domain, so newapplication.comptia.org will resolve to whatever IP address www.comptia.org resolves to. This ensures both names point to the same resource without duplicating the IP.
  • Why not the others:
- SOA defines authoritative information for a zone. - MX specifies mail exchange servers. - NS designates name servers for a zone.
  • Notes: The alias name (newapplication.comptia.org) should not have other records if you use a CNAME for it, and CNAMEs aren’t used for the zone apex (root) domain. This scenario uses a subdomain, so a CNAME is appropriate.

Swindon, United Kingdom
A
Anonymous User
4/13/2026 6:29:58 PM

Question 1:

  • Correct answer: C

  • Why this is best:
- Uses OS Login with IAM, so SSH access is granted via Google accounts rather than distributing per-user SSH keys. - Granting the compute.osAdminLogin role to a Google group gives admin access to all team members in a centralized, auditable way. - Access is auditable: Cloud Audit Logs show who accessed which VM, satisfying the security requirement to determine who accessed a given instance.
  • How it works:
- Enable OS Login on the project/instances (enable-oslogin metadata). - Add the team’s

Germany
A
Anonymous User
4/13/2026 1:00:51 PM

Question 2:

  • Answer: D. Azure Advisor

  • Why: To view security-related recommendations for resources in the Compute and Apps area (including App Service Web Apps and Functions), you use Azure Advisor. Advisor surfaces personalized best-practice recommendations across resources, including security, and shows which resources are affected and the severity.

  • Why not the others:
- Azure Log Analytics is for ad-hoc querying of telemetry, not for viewing security recommendations. - Azure Event Hubs is for streaming telemetry data, not for security recommendations.
  • Quick tip: In the portal, navigate to Azure Advisor and check the Security recommendations for App Services to see actionable items and affe

    Brazil
D
Don
4/11/2026 5:36:42 AM

Recommend using AI for Solutions rather the Answer(s) submitted here

Hamburg, Germany
M
Mogae Malapela
4/8/2026 6:37:56 AM

This is very interesting

Gaborone, Botswana
A
Anon
4/6/2026 5:22:54 PM

Are these the same questions you have to pay for in ExamTopics?

Amsterdam, The Netherlands
L
LRK
3/22/2026 2:38:08 PM

For Question 7 - while the answer description indicates the correct answer, the option no. mentioned is incorrect. Nice and Comprehensive. Thankyou

Paris, France
R
Rian
3/19/2026 9:12:10 AM

This is very good and accurate. Explanation is very helpful even thou some are not 100% right but good enough to pass.

United States
G
Gerrard
3/18/2026 6:58:37 AM

The DP-900 exam can be tricky if you aren't familiar with Microsoft’s specific cloud terminology. I used the practice questions from free-braindumps.com and found them incredibly helpful. The site breaks down core data concepts and Azure services in a way that actually mirrors the real test. As a resutl I passed my exam.

United States
V
Vineet Kumar
3/6/2026 5:26:16 AM

interesting

Anonymous
J
Joe
1/20/2026 8:25:24 AM

Passed this exam 2 days ago. These questions are in the exam. You are safe to use them.

UNITED STATES
N
NJ
12/24/2025 10:39:07 AM

Helpful to test your preparedness before giving exam

Anonymous
A
Ashwini
12/17/2025 8:24:45 AM

Really helped

Anonymous
J
Jagadesh
12/16/2025 9:57:10 AM

Good explanation

INDIA
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