Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. Which of the following should a help desk management team implement for technicians to use on every call?
Answer(s): C
Standard operating procedures (SOPs) define consistent, step-by-step guidelines that technicians must follow -such as capturing user contact details, asset tags, and detailed issue descriptions on every ticket. Implementing SOPs ensures thorough and uniform documentation across all calls.
An application's performance is degrading over time. The application is slowing, but it never gives an error and does not crash. Which of the following tools should a technician use to start troubleshooting?
Resource Monitor provides real-time insights into CPU, memory, disk, and network usage by process. By observing which resources steadily increase or become bottlenecks over time, a technician can pinpoint leaks (e.g., memory), I/O contention, or other performance issues driving the slowdown.
Which of the following filesystem types does the Linux OS use?
ext4 (Fourth Extended Filesystem) is the default filesystem for most Linux distributions. It offers improved performance, reliability, and support for large volumes and files compared to its predecessors (ext2/ext3).
Which of the following methods would make data unrecoverable but allow the drive to be repurposed?
A low-level format (more accurately, a secure erase that overwrites all sectors with zeroes or random data) effectively wipes all data on the drive, making previous content unrecoverable while leaving the drive’s structure intact for reuse. Unlike degaussing - which destroys the drive’s magnetic media and renders it unusable -overwriting allows the drive to be repurposed safely.
After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the issue persists. Which of the following is the most likely way to resolve the issue?
Answer(s): A
After a major OS upgrade, existing applications often require updates to maintain compatibility with new APIs and system libraries. Updating the corporate email app to its latest version ensures it’s built against the updated OS and can launch properly.
Users are reporting that an unsecured network is broadcasting with the same name as the normal wireless network. They are able to access the internet but cannot connect to the file share servers. Which of the following best describes this issue?
Answer(s): D
A rogue access point mimics the legitimate SSID, allowing clients to connect (often with internet access via its own uplink) but isolating them from internal resources like file shares. This behavior matches the symptoms -users join what appears to be the corporate WLAN but can’t reach internal servers.
A computer technician is implementing a solution to support a new internet browsing policy for a customer's business. The policy prohibits users from accessing unauthorized websites based on categorization. Which of the following should the technician configure on the SOHO router?
Content filtering on a SOHO router lets you block or allow websites based on their categories (e.g., social media, gambling, news). By defining which categories are unauthorized, the router enforces the browsing policy at the network edge, preventing users from reaching disallowed sites.
Recently, the number of users sharing smartphone passcodes has increased. The management team wants a technician to deploy a more secure screen lock method. Which of the following technologies should the technician use?
Answer(s): B
Facial recognition leverages biometric characteristics unique to each user, offering stronger security than shared passcodes or easily observed pattern locks. It ensures that only the enrolled individual can unlock the device, reducing the risk of unauthorized access from shared codes.
Share your comments for CompTIA 220-1202 exam with other users:
it’s good but not senatios based
q.119 - the correct answer is b - they are not captured in an update set as theyre data.
good matter
please upload c_sacp_2308
please upload the dump. thanks very much !!
good questions
hi, could you please update the latest dump version
this question is keep repeat : you are developing a sales application that will contain several azure cloud services and handle different components of a transaction. different cloud services will process customer orders, billing, payment, inventory, and shipping. you need to recommend a solution to enable the cloud services to asynchronously communicate transaction information by using xml messages. what should you include in the recommendation?
great questions
its realy good
oracle 1z0-1059-22 dumps
please share me the pdf..
q50: which two functions can be used by an end user when pivoting an interactive report? the correct answer is a, c because we do not have rank in the function pivoting you can check in the apex app
best to practice
so far it is good
please provide me the dump
i failed the cisa exam today. but i have found all the questions that were on the exam to be on this site.
in question 272 the right answer states that an autonomous acces point is "configured and managed by the wlc" but this is not what i have learned in my ccna course. is this a mistake? i understand that lightweight aps are managed by wlc while autonomous work as standalones on the wlan.
it was helpful
good question
really nice
please i need dumps for isc2 cybersecuity
ans is coldline i think
very helpful
can you please provide dumps so that it helps me more
thank you for providing me with the updated question and answers. this version has all the questions from the exam. i just saw them in my exam this morning. i passed my exam today.
how i can see exam questions?
can you please upload please?
question 75: option c is correct answer
please add this exam
please upoad
has anyone recently attended safe 6.0 certification? is it the samq question from here.
expository experience
52 should be b&c. controller failure has nothing to do with this type of issue. degraded state tells us its a raid issue, and if the os is missing then the bootable device isnt found. the only other consideration could be data loss but thats somewhat broad whereas b&c show understanding of the specific issues the question is asking about.