BlackBerry BCP-220 Exam (page: 1)
BlackBerry BCP-220 Supporting Devices in a Internet Service Environment
Updated on: 12-Feb-2026

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How many email accounts can be added to a BlackBerry Internet Service account? (Choose one.)

  1. Ten third-party email accounts and one BlackBerry email address
  2. Nine third-party email accounts and one BlackBerry email address
  3. Up to ten email accounts with any combination of BlackBerry email addresses and third-party email accounts
  4. No limit on third-party email accounts and one BlackBerry email address
  5. Up to eleven email accounts with any combination of BlackBerry email addresses and third-party email accounts

Answer(s): A



Which of the following might prevent BlackBerry device users from installing Google Maps on their BlackBerry devices? (Choose one.)

  1. The BlackBerry device memory is full
  2. It is an unsupported application
  3. The BlackBerry device is not provisioned for BlackBerry Enterprise Plus services
  4. The users do not have BlackBerry Internet Service accounts
  5. A BlackBerry Internet Service policy is blocking the application

Answer(s): A



BlackBerry Desktop Manager shows the BlackBerry device as Connected and then quickly shows it as Disconnected when connecting using Bluetooth. Which of the following would cause this issue to occur? (Choose one.)

  1. An anti-virus program is blocking the Bluetooth connection to BlackBerry Desktop Manager
  2. The Bluetooth software has not been installed on the BlackBerry device
  3. Improper Bluetooth drivers are installed on the desktop computer
  4. BlackBerry Desktop Manager has not been installed correctly
  5. The Bluetooth hardware that is installed on the computer is unsupported

Answer(s): A



Which two of the following synchronization options for the Calendar Data range can be customized for BlackBerry Desktop Manager? (Choose two.)

  1. Choose > Select Task Range
  2. Enable Quick Entry
  3. Choose to Transfer all past items
  4. Select All scheduled items
  5. Choose to Transfer only future items

Answer(s): D,E



A BlackBerry device user has a media card in the BlackBerry device, but the BlackBerry device memory is full. Which three of the following actions should the user take to resolve this issue? (Choose three.)

  1. Perform an Application Load on the BlackBerry device to install additional memory
  2. Make sure the BlackBerry device is set to automatically delete old email messages
  3. Enable Content Compression on the BlackBerry device
  4. Uninstall third-party applications
  5. Move pictures from the BlackBerry device memory to the media card

Answer(s): B,D,E



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