ATD CPTD Dumps in PDF and Online - Page: 1

QUESTION: 1

[Personal Capability]
Which activity represents the best example of a meaningful diversity and inclusion strategy in a workplace?

Establish an executive-sponsored mentoring program with a designated budget and practices designed to support employees to increase the value they bring to the company
Implement a fixed hiring model that will ensure at least one person from every type of diversity group is represented in the local/regional workforce
Solicit input from employees and gather interest in various topics to offer targeted webinars to the organization around diversity and inclusion
Issue an invitation to all employees to join the company's diversity committee so they can direct the company's activities around diversity and inclusion

Answer(s): A

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[Organizational Capability]
An organization with high turnover had attempted to reduce turnover by increasing wages and paid time off. A year later, the turnover rate had not changed.
Which is the best approach for solving the issue?

Complexity theory
Systems thinking
Organizational change theory
Six Sigma

Answer(s): B

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QUESTION: 3

[Professional Capability]
A talent development professional has been asked to provide feedback to a trainer about an in- person session that received poor evaluation responses. The training was for senior-level management to learn to be more strategic and collaborative in their annual planning session. The trainer presented the learners with theories and methods for strategic planning and how to collaborate. Survey responses revealed learners felt they had not learned what they expected to learn.
What was the most likely problem?

The presentations were not polished enough, and the trainer should have practiced more before the session
The learners were not motivated to learn the content presented to them and did not see how it related to the task at hand
The training did not take into account the fact that the learners were experienced and motivated to learn
The training did not provide situations where the learners could practice working as a group to come up with strategic priorities

Answer(s): D

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QUESTION: 4

[Personal Capability]
Which question is most critical for a talent development professional to answer before implementing an employee engagement survey?

Who should be included in the survey?
What will be learned from the feedback?
What is the purpose of the survey?
How will the feedback be collected?

Answer(s): C

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QUESTION: 5

[Professional Capability]
A talent development (TD) professional has gained upper management's support to introduce individual development plans (IDPs) as a tool for employee development.
Which first steps should the TD professional take to launch a successful IDP program?

First link the IDP framework to the organization's mission statement; second collect and share data to show executives the impact of IDPs on employee skills development and attrition
First, create an IDP framework that links to the organization's business strategy; second, support and educate managers on their role as they initiate the process with their direct reports
First, create a company-wide communications plan to promote the program launch; second, educate employees on goal-setting best practices as they complete their IDPs
First, create an IDP framework and formal check-in timeline; second require managers to submit IDP progress reports on a quarterly basis or risk having their network access blocked

Answer(s): B

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QUESTION: 6

[Organizational Capability]
Which is the most important reason for a talent development (TD) professional to complete a business ecosystem analysis?

To develop a strategic plan that is aligned with the current business goals and values
To identify the strengths, weaknesses, opportunities, and threats to the business
To understand the role government, competitors, adjacent markets, and customers play in the business
To be able to prepare the budget for the TD department

Answer(s): C

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QUESTION: 7

[Professional Capability]
A talent development (TD) professional has been asked to present new call center techniques to a customer service group. During a break, a participant says theinformation is being presented too quickly for the group to understand.
Which technique should the TD professional use to monitor the situation and modify the training?

Express the need for follow-up training to the manager
Condense the material and only present the basic techniques
Scan for audience learning reactions and adjust accordingly
Administer a quiz to evaluate group knowledge of the techniques

Answer(s): C

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QUESTION: 8

[Personal Capability]
Which is the most effective way for a facilitator to incorporate adult learners' previous experience?

Invite discussions on the content
Utilize case studies detailing typical experiences
Link objectives to internal motivators
Provide significant practice with feedback

Answer(s): A

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ATD The Certified Professional in Talent Development CPTD Dumps in PDF

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