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APICS CSCP Exam (page: 14)
APICS Certified Supply Chain Professional
Updated on: 09-Feb-2026

Viewing Page 14 of 145
CSCP PDF 719 Questions

Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?

  1. Reducing the size of the sales force by automating activities
  2. Gaining a better understanding of customer requirements
  3. Implementing automated inter-organizational processes
  4. Focusing sales efforts on the most profitable customers

Answer(s): B



A main benefit of using customer relationship management (CRM) is:

  1. maximization of on-time delivery.
  2. minimization of product returns.
  3. identification of customers with high lifetime value.
  4. finding new markets for existing products and services.

Answer(s): C



Which of the following indicators is most appropriate to use as a measure of supply chain utilization?

  1. Production equipment productivity
  2. Net asset turns
  3. Value-added productivity per employee
  4. Upside flexibility

Answer(s): B



The main benefit of a mass customization product design strategy is to:

  1. sell high quantities of product to specific customer segments.
  2. achieve economies of scale in purchasing components.
  3. offer more product variety while keeping inventories low.
  4. avoid assembly of finished products.

Answer(s): C



Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:

  1. wider variety.
  2. shorter lead time.
  3. higher profit margins.
  4. lower sales volumes.

Answer(s): C



Viewing Page 14 of 145



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Luis 11/16/2023 1:39:00 PM

can anyone tell me if this is for rhel8 or rhel9?
UNITED STATES